SEO report of smartesupport.com

Smart eSupport

www.smartesupport.com/

customer support platform

   

 Tasks

  • Select one version of your site as main and make a redirect from other versions to that one.
  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : www.smartesupport.com/

Character length : 22

Title
Smart eSupport
Description
customer support platform
Keywords (meta keywords)
osTicket, Customer support system, support ticket system

Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://smartesupport.com/robots.txt
User-agentDisallowed for the search engines
*
  • /scp


 Social

Social Engagement

No info found.

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
Error! No language localization is found.
Title
Smart eSupport

Character length : 14

Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 15%

Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1H2H3H4H5H6
102100
Heading structure in the source code
  • <H1> Welcome to the Smart eSupport Center
  • <H3> Open a New Ticket
  • <H3> Check Ticket Status
  • <H4> Please Wait!
Word cloud
  • ticket7
  • smart6
  • esupport4
  • please4
  • support4
  • check3
  • new3
  • provide3
  • status3
  • open3
  • best2
  • handle2
  • all2
  • center2
  • wait2
Keyword matrix
wordtitledescriptionsheading
ticket
smart
esupport
please
support
check
Two Word cloud
  • smart esupport3
  • new ticket2
  • ticket status2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 2 images on this web page.

Alternate attributes for the following 2 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

 Technologies

Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Good! The website uses printer-friendly CSS.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is not fast enough: 0.51 seconds have passed until the page started to load.
Table layout
Good! No nested tables found.
Number of HTTP resources
37
Number of source domains
6
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
  • http://www.smartesupport.com/js/jquery-1.8.3.min.js?1faad22
  • http://www.smartesupport.com/.. /jquery-ui-1.10.3.custom.min.js?1faad22
  • http://www.smartesupport.com/js/osticket.js?1faad22
  • http://www.smartesupport.com/js/filedrop.field.js?1faad22
  • http://www.smartesupport.com/js/jquery.multiselect.min.js?1faad22
  • http://www.smartesupport.com/scp/js/bootstrap-typeahead.js?1faad22
  • http://www.smartesupport.com/js/redactor.min.js?1faad22
  • http://www.smartesupport.com/js/redactor-osticket.js?1faad22
  • http://www.smartesupport.com/js/redactor-fonts.js?1faad22
List of render blocking css files
  • http://www.smartesupport.com/css/osticket.css?1faad22
  • http://www.smartesupport.com/assets/default/css/theme.css?1faad22
  • http://www.smartesupport.com/scp/css/typeahead.css
  • http://www.smartesupport.com/.. /jquery-ui-1.10.3.custom.min.css
  • http://www.smartesupport.com/css/thread.css?1faad22
  • http://www.smartesupport.com/css/redactor.css?1faad22
  • http://www.smartesupport.com/css/font-awesome.min.css?1faad22
  • http://www.smartesupport.com/css/flags.css?1faad22
  • http://www.smartesupport.com/css/rtl.css?1faad22
  • http://fonts.googleapis.com/css?family=Special+Elite

 Speed test – Javascript

Javascript
Error! Too many javascript files found which slows down the page load on the website.
  • http://www.smartesupport.com/js/jquery-1.8.3.min.js?1faad22
  • http://www.smartesupport.com/js/jquery-ui-1.10.3.custom.min.js?1faad22
  • http://www.smartesupport.com/js/osticket.js?1faad22
  • http://www.smartesupport.com/js/filedrop.field.js?1faad22
  • http://www.smartesupport.com/js/jquery.multiselect.min.js?1faad22
  • http://www.smartesupport.com/scp/js/bootstrap-typeahead.js?1faad22
  • http://www.smartesupport.com/js/redactor.min.js?1faad22
  • http://www.smartesupport.com/js/redactor-osticket.js?1faad22
  • http://www.smartesupport.com/js/redactor-fonts.js?1faad22
File size of all javascript files combined
472.56KB
Javascript minifying
You can save 4.6KB (27% compression) on the analysed URL by minifying the javascript files.

 Speed test – CSS

CSS
Error! Too many CSS files detected that slows down the page load.
  • http://www.smartesupport.com/css/osticket.css?1faad22
  • http://www.smartesupport.com/assets/default/css/theme.css?1faad22
  • http://www.smartesupport.com/assets/default/css/print.css?1faad22
  • http://www.smartesupport.com/scp/css/typeahead.css
  • http://www.smartesupport.com/css/ui-lightness/jquery-ui-1.10.3.custom.min.css
  • http://www.smartesupport.com/css/thread.css?1faad22
  • http://www.smartesupport.com/css/redactor.css?1faad22
  • http://www.smartesupport.com/css/font-awesome.min.css?1faad22
  • http://www.smartesupport.com/css/flags.css?1faad22
  • http://www.smartesupport.com/css/rtl.css?1faad22
  • http://www.smartesupport.com/css/custom-styles.css
File size of all css files combined
124.58KB
CSS minifying
You can save 1.2KB (20% compression) on the analysed URL by minifying the CSS files.

 Speed test – Compression

Uncompressed size of the of the HTML
7.36KB
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Number of static resources (image, JS, CSS)
16
Browser cache
The browser cache is not set correctly for all elements.
URLDuration
http://smartebanner.com/admin/banners/2064721283.jpgExpiry time is not specified
http://smartedesigners.com/files/js/seasonaleffect.jsExpiry time is not specified
http://smartesupport.com/assets/default/images/favorite-icon.pngExpiry time is not specified
http://smartesupport.com/assets/default/images/remote-support.gifExpiry time is not specified
http://www.smartesupport.com/.. /check_status_icon.pngExpiry time is not specified
http://www.smartesupport.com/assets/default/images/icons/home.pngExpiry time is not specified
http://www.smartesupport.com/assets/default/images/icons/new.pngExpiry time is not specified
http://www.smartesupport.com/assets/default/images/icons/status.pngExpiry time is not specified
http://www.smartesupport.com/assets/default/images/logo.pngExpiry time is not specified
http://www.smartesupport.com/.. /new_ticket_icon.pngExpiry time is not specified
http://www.smartesupport.com/assets/default/images/page_bg.pngExpiry time is not specified
http://www.smartesupport.com/.. /jquery-ui-1.10.3.custom.min.cssExpiry time is not specified
http://www.smartesupport.com/images/FhHRx-Spinner.gifExpiry time is not specified
http://www.smartesupport.com/scp/css/typeahead.cssExpiry time is not specified
http://www.smartesupport.com/file.php?key=zpkn-6joqil1g-unrlpbd5mbbrx...20.9 hours

 Speed test – Images

File size of all images combined
209.92KB
Image optimisation
You can save 28.7KB (38% compression) by optimising the images below:

 Links

We found a total of 7 different links.
Internal links: 5
External links: 2

External links:

Link text (anchor) Link strength
Smart eDesigners
Smart eGroup

Internal links:

Link text (anchor) Link strength
http://www.smartesupport.com/index.php
Sign In
Support Center Home
Open a New Ticket
Check Ticket Status

 Website security

IP
23.235.223.179
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.

 Sites on same ip

designteam3.com

designteam3.com

smartedesigners.net

smartedesigners.net

smartepayment.com

smartepayment.com

smartelanka.com

smartelanka.com

smartesupport.com

smartesupport.com

smartebanner.com

smartebanner.com

preschool.lk

preschool.lk

smartegroup.org

smartegroup.org

 Icons

Favicon
Good! The website uses favicon.

 Typos

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