SEO report of servicesystems.co

Customer Experience Measurement and Monitoring

www.servicesystems.co/

Service Systems offers retail and commercial partners an accurate and affordable way to measure and monitor Customer Experience.

   

 Tasks

  • Select one version of your site as main and make a redirect from other versions to that one.
  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : www.servicesystems.co/

Character length : 22

Title
Customer Experience Measurement and Monitoring
Description
Service Systems offers retail and commercial partners an accurate and affordable way to measure and monitor Customer Experience.
Keywords (meta keywords)
customer feedback, service rating, call for service, monitor service, queue management, ticket queue system, digital signage, improve customer service, customer experience, anonymous f

Error! Using “meta keywords” is meaningless in a while.
Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://servicesystems.co/robots.txt
User-agentDisallowed for the search engines
*


 Social

Social Engagement

No info found.

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Experience Measurement and Monitoring

Character length : 46

Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 12%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
H1H2H3H4H5H6
130300
Heading structure in the source code
  • <H2> Anonymous feedback is honest feedback
  • <H2> KPA / KPI tools - what they are and why they matter
  • <H2> Ongoing performance management
  • <H1> What is Service Systems?
  • <H4> A simple, accurate and affordable way to monitor and improve customer experiences, to help you become a CX Ninja!
  • <H4> Talk to us: ninja@servicesystems.co.za087 237 4783
  • <H4> Office 2, 12 Oxbow CrescentThe Estuaries, Century City
Word cloud
  • service8
  • feedback7
  • customer7
  • staff5
  • queue4
  • kpi3
  • performance3
  • ninja3
  • become2
  • great2
  • receive2
  • measure2
  • give2
  • satisfaction2
  • metric2
  • business2
  • key2
  • customers2
  • survey-taker2
  • virtual2
  • snake2
  • touch2
  • pads2
  • call2
  • throughput2
  • telus2
  • managers2
  • kpi's2
Keyword matrix
wordtitledescriptionsheading
service
feedback
customer
staff
queue
kpi
Two Word cloud
  • managers can2
  • key performance2
  • customer satisfaction2
Three Word cloud
  • service call feedback2
  • feedback virtual queue2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 8 images on this web page.

Good! Every image has an alternative text attributes set on this website.

 Readability

Flesch–Kincaid Grade Level
6.50
Flesch Reading Ease
60.60
Coleman Liau Index
12.00
Automated Readability Index (ARI)
6.00
Dale–Chall Readability
5.70
SMOG Index
9.50
Spache Readibility
5.00
Number of letters
1601
Number of words
315
Number of sentences
45
Average words per sentences
7
Number of syllables
518
Syllables in words
533
Average syllables in words
1.64
Number of words in first three syllables
54
Percentage of word / syllables
17.14
Words not in Dale-Chall easy-word list
106
Words not in Spache easy-word list
101

 Technologies

Mobile optimization
This website is optimal for mobile devices!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is not fast enough: 0.56 seconds have passed until the page started to load.
Loading time
2,487 ms
Table layout
Good! No nested tables found.
Number of HTTP resources
60
Number of source domains
10
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
  • https://servicesystems.co.za/.. /frontend.min.js?ver=7.0.9
  • https://servicesystems.co.za/.. /jquery.js?ver=1.12.4
  • https://servicesystems.co.za/.. /jquery-migrate.min.js?ver=1.4.1
List of render blocking css files
  • https://servicesystems.co.za/.. /elementor-caldera-forms.css?ver=4.9.7
  • https://servicesystems.co.za/.. /sow-image-default-bd5cd9da0588.css?ver=4...
  • https://servicesystems.co.za/.. /sow-social-media-buttons-wire-0763a11436...
  • https://servicesystems.co.za/.. /dashicons.min.css?ver=4.9.7
  • https://maxcdn.bootstrapcdn.com/.. /font-awesome.min.css?ver=2.5.1
  • https://fonts.googleapis.com/css?family=Lato%3A300%2C400%2C700%2C400i...
  • https://fonts.googleapis.com/css?family=Open+Sans%3A300%2C300italic%2...
  • https://servicesystems.co.za/.. /bootstrap.css?ver=4.9.7
  • https://servicesystems.co.za/.. /font-awesome.min.css?ver=v1
  • https://servicesystems.co.za/.. /style.css?ver=1.8.5.42
  • https://servicesystems.co.za/.. /responsive.css?ver=1.8.5.42
  • https://servicesystems.co.za/.. /style-mobile.css?ver=v1
  • https://servicesystems.co.za/.. /elementor-icons.min.css?ver=3.6.0
  • https://servicesystems.co.za/.. /font-awesome.min.css?ver=4.7.0
  • https://servicesystems.co.za/.. /animations.min.css?ver=2.1.0
  • https://servicesystems.co.za/.. /frontend.min.css?ver=2.1.0
  • https://servicesystems.co.za/.. /global.css?ver=1530621613
  • https://cdn.jsdelivr.net/.. /font-awesome.min.css?ver=4.7.0
  • https://fonts.googleapis.com/css?family=Roboto%3A100%2C100italic%2C20...

 Speed test – Javascript

Javascript
Good! Just a few javascript files are detected on the website.
  • http://www.servicesystems.co/js/jquery-1.10.2.js
  • http://www.servicesystems.co/js/bootstrap.min.js
  • http://www.servicesystems.co/js/brick/brick.js
  • http://www.servicesystems.co/js/main.js
File size of all javascript files combined
236.64KB
Javascript minifying
You can save 3.5KB (31% compression) on the analysed URL by minifying the javascript files.

 Speed test – CSS

CSS
Good! Just a few CSS files are used on this website.
  • http://www.servicesystems.co/css/bootstrap.css
  • http://www.servicesystems.co/css/landing-page.css
  • http://www.servicesystems.co/css/stylesheet.css
  • http://www.servicesystems.co/brick/brick.css
File size of all css files combined
595.89KB
CSS minifying
You can save 4.4KB (18% compression) on the analysed URL by minifying the CSS files.

 Speed test – Compression

Uncompressed size of the of the HTML
45.85KB
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Number of static resources (image, JS, CSS)
24
Browser cache
The browser cache is not set correctly for all elements.
URLDuration
https://servicesystems.co.za/.. /blank-latestposts.pngExpiry time is not specified
https://servicesystems.co.za/.. /left-arrow.pngExpiry time is not specified
https://servicesystems.co.za/.. /loading.gifExpiry time is not specified
https://servicesystems.co.za/.. /right-arrow.pngExpiry time is not specified
https://servicesystems.co.za/wp-content/uploads/2017/09/Cover.pngExpiry time is not specified
https://servicesystems.co.za/.. /Dojo-current-1024x750.pngExpiry time is not specified
https://servicesystems.co.za/.. /Dojo-for-website-2.jpgExpiry time is not specified
https://servicesystems.co.za/.. /Logo-High-Res-Transparent-Background-108...Expiry time is not specified
https://servicesystems.co.za/wp-content/uploads/2017/09/Qus-1.pngExpiry time is not specified
https://servicesystems.co.za/wp-content/uploads/2017/09/Telus-1.pngExpiry time is not specified
https://servicesystems.co.za/.. /DeanSmall.jpgExpiry time is not specified
https://servicesystems.co.za/.. /GreydonSmall.jpgExpiry time is not specified
https://servicesystems.co.za/.. /MattSmall.jpgExpiry time is not specified
https://servicesystems.co.za/.. /NikitaSmall.jpgExpiry time is not specified
https://servicesystems.co.za/.. /PeteSmall.jpgExpiry time is not specified
https://servicesystems.co.za/wp-content/uploads/2018/01/QJSmall.jpgExpiry time is not specified
https://servicesystems.co.za/.. /TerenceSmall.jpgExpiry time is not specified
https://www.google-analytics.com/plugins/ua/linkid.js60 minutes
https://www.google-analytics.com/analytics.js2 hours

 Speed test – Images

File size of all images combined
1.67MB
Image optimisation
You can save 403.2KB (46% compression) by optimising the images below:

 Links

We found a total of 14 different links.
Internal links: 10
External links: 4

External links:

Link text (anchor) Link strength
Login
https://plus.google.com/+ServicesystemsZa/posts
https://www.linkedin.com/company/service-systems
https://twitter.com/serviceninjas

Internal links:

Link text (anchor) Link strength
http://www.servicesystems.co.za
News
Who's a Service Ninja
Become a Service Ninja
http://www.servicesystems.co/service-call-pad.html
http://www.servicesystems.co/real-time-feedback.html
http://www.servicesystems.co/service-feedback-kiosk.html
http://www.servicesystems.co/ticket-queue-management.html
http://www.servicesystems.co/retail-queue-management.html
http://www.servicesystems.co/online-customer-feedback.html

 Website security

IP
41.203.18.58
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Warning! The website contains at least one unencrypted email address.

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 Icons

Favicon
Good! The website uses favicon.

 Order of Heading elements on mobile by position

  • H2 : Anonymous feedback is honest feedback, ( 413px from top )
  • H2 : KPA / KPI tools - what they are and why they matter, ( 1093px from top )

 Typos

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