returncustomer.com

Tasks

Avoid using deprecated HTML tags.

SEO

URL

Domain : www.returncustomer.com/

Character length : 23

Title

Return Customer - Make your customers happy. Improve your business. Grow your revenue

Description

Make your customers happy. Improve your business. Grow your revenue

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.

Social

Social Engagement

Linkedin5

Facebook Share0

Facebook Comments0

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

Return Customer - Make your customers happy. Improve your business. Grow your revenue

Character length : 85

Improve! The website address (title) should be between 10 and 70 characters in length.

Text / HTML ratio

Ratio : 15%

Acceptable! The text / code ratio is between 15 and 25 percent.

Headings

H1	H2	H3	H4	H5	H6
1	6	0	5	0	0

Heading structure in the source code

<H1> Return Customer
<H4> Recent Articles
<H2> Effectively Train and Equip Your Customer Service Team for Success
<H2> 5 Ways to Surprise and Delight your Customers
<H2> 4 Effective Ways to Improve Online Customer Satisfaction
<H2> For Better Branding, Keep it Consistent on Social Media
<H2> Creating and Leading a Customer-Centric Culture
<H2> 4 Steps to Meet 24/7 Customer Service Expectations on Social Media
<H4> Recent Posts
<H4> Noteworthy
<H4> Joe's Other Sites
<H4> Read My Book Reviews…

Word cloud

customer9
business7
read7
service6
customers5
ways4
media4
culture4
branding4
social4
improve4
success3
online3
family3
company3
book3
brands3
grow2
surprise2
delight2
revenue2
better2
percent2
made2
reviews2
expect2
consistent2
keep2
most2
happy2
companies2
all2
been2
effective2
return2
same2
effectively2
train2
some2
make2
recent2
get2
expectations2
team2
equip2
sites2
links2
satisfaction2
comes2
employees2
customer-centric2
leading2
creating2

Keyword matrix

word	title	descriptions	heading
customer
business
read
service
customers
ways

Two Word cloud

read more6
your customers2
effectively train2
your customer2
customer service2
for success2

Three Word cloud

online customer satisfaction2
improve your business2
equip your customer2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 1 images on this web page.

Good! Every image has an alternative text attributes set on this website.

Readability

Flesch–Kincaid Grade Level

5.70

Flesch Reading Ease

65.50

Coleman Liau Index

12.00

Automated Readability Index (ARI)

4.90

Dale–Chall Readability

5.50

SMOG Index

9.50

Spache Readibility

5.00

Number of letters

2525

Number of words

513

Number of sentences

Average words per sentences

Number of syllables

818

Syllables in words

841

Average syllables in words

1.59

Number of words in first three syllables

Percentage of word / syllables

18.91

Words not in Dale-Chall easy-word list

168

Words not in Spache easy-word list

132

Technologies

Mobile optimization

This website is optimal for mobile devices!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Good! The web address is accessible only in one version. The version without www is redirected to the version with www.

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Loading time

2,346 ms

Table layout

Good! No nested tables found.

Number of HTTP resources

Number of source domains

Render blocking resources

The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files

http://www.returncustomer.com/.. /jquery.js?ver=1.12.4
http://www.returncustomer.com/.. /jquery-migrate.min.js?ver=1.4.1
http://www.returncustomer.com/.. /responsive-menu.js?ver=1.0.0

List of render blocking css files

http://www.returncustomer.com/.. /style.css?ver=2.0.0
http://fonts.googleapis.com/css?family=Lato%3A300%2C400%7CMerriweath...

Speed test – Javascript

Javascript

Error! Too many javascript files found which slows down the page load on the website.

http://www.returncustomer.com/wp-includes/js/jquery/jquery.js?ver=1.12.4
http://www.returncustomer.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
http://www.returncustomer.com/wp-content/themes/modern-portfolio-pro/js/responsive-menu.js?ver=1.0.0
http://www.returncustomer.com/wp-content/plugins/contact-form-7/includes/js/jquery.form.min.js?ver=3.51.0-2014.06.20
http://www.returncustomer.com/wp-content/plugins/contact-form-7/includes/js/scripts.js?ver=4.6.1
http://www.returncustomer.com/wp-content/themes/modern-portfolio-pro/js/jquery.scrollTo.min.js?ver=1.4.5-beta
http://www.returncustomer.com/wp-content/themes/modern-portfolio-pro/js/jquery.localScroll.min.js?ver=1.2.8b
http://www.returncustomer.com/wp-content/themes/modern-portfolio-pro/js/scroll.js?ver=4.7.4
http://www.returncustomer.com/wp-includes/js/wp-embed.min.js?ver=4.7.4

File size of all javascript files combined

1.22MB

Javascript minifying

You can save 267B (13% compression) on the analysed URL by minifying the javascript files.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

http://www.returncustomer.com/wp-content/themes/modern-portfolio-pro/style.css?ver=2.0.0
http://www.returncustomer.com/wp-content/plugins/contact-form-7/includes/css/styles.css?ver=4.6.1

File size of all css files combined

56.32KB

CSS minifying

You can save 1.9KB (24% compression) on the analysed URL by minifying the CSS files.

By minifying http://www.returncustomer.com/.. /style.css?ver=2.0.0 you can save 1.9KB (24% compression rate)

Speed test – Compression

Uncompressed size of the of the HTML

223.78KB

Gzip compression

Your site uses compression.

Speed test – Browser cache

Number of static resources (image, JS, CSS)

Browser cache

The browser cache is not set correctly for all elements.

URL	Duration
http://sumo.com/api/load	Expiry time is not specified
http://load.sumo.com	10 minutes
http://pagead2.googlesyndication.com/pagead/js/adsbygoogle.js	60 minutes
http://www.google-analytics.com/analytics.js	2 hours
https://www.google-analytics.com/analytics.js	2 hours
http://www.returncustomer.com/.. /Icon.woff	4 hours

Speed test – Images

File size of all images combined

42.49KB

Image optimisation

You can save 22.1KB (69% compression) by optimising the images below:

By lossless compressing the http://www.returncustomer.com/.. /cropped-MM_Return_Customer02.jpg you can save 21.5KB (75%) data.
By lossless compressing the https://tpc.googlesyndication.com/.. /1798015590074613500 you can save 613B (18%) data.

Links

We found a total of 29 different links.
Internal links: 20
External links: 9

External links:

Link text (anchor)	Link strength
Essay Agents Service
Fisher Investments Essentials for Business
Tax folders
Family Says: Your Private Family Blog Made Easy!
Pepe's Chile Page
Dad's Guide to Twins
http://alltop.com
Joe Rawlinson
Texadero LLC

Internal links:

Link text (anchor)	Link strength
Return Customer
Customer Service
Marketing
Business
eCommerce
Effectively Train and Equip Your Customer Service Team for Success
[Read More...]
5 Ways to Surprise and Delight your Customers
[Read More...]
4 Effective Ways to Improve Online Customer Satisfaction
[Read More...]
For Better Branding, Keep it Consistent on Social Media
[Read More...]
Creating and Leading a Customer-Centric Culture
[Read More...]
4 Steps to Meet 24/7 Customer Service Expectations on Social Media
[Read More...]
detailed book reviews
quick business book reviews
Privacy Policy

Website security

104.27.170.70

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Sites on same ip

costaeducation.com

mjdesign.cz

legitreviewmachine.com

fundacjaserca.com

onestopstudioshop.co.uk

Icons

Favicon

Good! The website uses favicon.

Order of Heading elements on mobile by position

H1 : Return Customer, ( 24px from top )
H4 : Recent Articles, ( 713px from top )
H2 : Effectively Train and Equip Your Customer Service Team for Success, ( 765px from top )
H2 : 5 Ways to Surprise and Delight your Customers, ( 1066px from top )

Typos

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SEO report of returncustomer.com

Return Customer - Make your customers happy. Improve your business ...