SEO report of customerservicebook.com

Redirected to www.customerservicesurvivalkit.com/

The Customer Service Survival Kit | 

www.customerservicesurvivalkit.com/

Error! The "meta description" is missing, the page has no summary description!

   

 Tasks

  • Make the site mobile device friendly.
  • Avoid using deprecated HTML tags.
  • Implement the viewport meta tag.

 SEO

URL

Domain : www.customerservicesurvivalkit.com/

Character length : 35

Title
The Customer Service Survival Kit | 
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerservicesurvivalkit.com/robots.txt
User-agentDisallowed for the search engines
*
  • /wp-admin/


 Social

Social Engagement

Linkedin1

Facebook Share0

Facebook Comments0

 Content

Doctype
XHTML 1.0 Transitional
Encoding
Perfect! The character encoding is set: UTF-8.
Language
Error! No language localization is found.
Title
The Customer Service Survival Kit | 

Character length : 46

Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 16%

Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1H2H3H4H5H6
019000
Heading structure in the source code
  • <H2> The Customer Service Survival Kit
  • <H3> Learn how to handle *any* customer situation
  • <H3> Develop strong communications and leadership skills
  • <H3> Create lasting service excellence
  • <H3> About this Book
  • <H3> Watch our video!
  • <H3> What They Are Saying
  • <H3> About the Author
  • <H3> Join My Free Newsletter
  • <H3> Download Free Sample
Word cloud
  • customer13
  • service8
  • situation5
  • author5
  • skills5
  • book4
  • how4
  • free4
  • gallagher4
  • learn3
  • download3
  • sample3
  • rich3
  • survival3
  • most2
  • situations2
  • interpersonal2
  • kit2
  • purchase2
  • difficult2
  • now2
  • table2
  • contents2
  • reviews2
  • handle2
  • communications2
  • bestselling2
  • using2
Keyword matrix
wordtitledescriptionsheading
customer
service
situation
author
skills
book
Two Word cloud
  • customer situation3
  • any customer3
  • customer service2
  • this book2
404 Page
The website has a 404 error page.
Flash content
Error! We found flash content(s) on this website which cannot be indexed by the search engines.
Frame
Good! The website does not use iFrame solutions.
Images
We found 5 images on this web page.

Alternate attributes for the following 4 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

 Technologies

Mobile optimization
Error! This website is not optimized for mobile devices... It is optimized for devices which have at least 980px wide display!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Loading time
2,864 ms
Table layout
Good! No nested tables found.
Render blocking resources
Good! No render blocking elements found!

 Speed test – Javascript

Javascript
Good! Just a few javascript files are detected on the website.
  • http://www.customerservicesurvivalkit.com/wp-content/themes/eBook/eBook/library/js/menu.js
  • http://www.customerservicesurvivalkit.com/wp-includes/js/wp-embed.min.js?ver=4.4.10
  • http://www.customerservicesurvivalkit.com/wp-includes/js/jquery/jquery.js?ver=1.11.3
  • http://www.customerservicesurvivalkit.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.2.1
File size of all javascript files combined
0.00
Javascript minifying
Great! The Javascript files are minified.

 Speed test – CSS

CSS
Good! Just a few CSS files are used on this website.
  • http://www.customerservicesurvivalkit.com/wp-content/themes/eBook/eBook/style.css
  • http://www.customerservicesurvivalkit.com/wp-content/themes/eBook/eBook/skins/1-default.css
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.

 Speed test – Compression

Uncompressed size of the of the HTML
0.00
Gzip compression
Your site uses compression.

 Speed test – Browser cache

Browser cache
The browser cache is set correctly for all elements.

 Speed test – Images

File size of all images combined
0.00
Image optimisation
All images are optimized.

 Links

We found a total of 18 different links.
Internal links: 10
External links: 8

External links:

Link text (anchor) Link strength
Buynow
YouTube
Speaking/Training
Paperback
Kindle
Purchase Book at Amazon.com
Purchase a copy now
templatic.com

Internal links:

Link text (anchor) Link strength
http://www.customerservicesurvivalkit.com
Home
About
Synopsis
Table of Contents
Author
Reviews
Blog
More reviews and buzz
Terms of Use

 Website security

IP
162.144.186.49
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.

 Sites on same ip

greatcustomerconnections.com

greatcustomerconnections.com

customerservicebook.com

customerservicebook.com

 Icons

Favicon
Error! No favicon is found. Using favicon helps to build a better brand quicker.

 Order of Heading elements on mobile by position

  • H2 : The Customer Service Survival Kit , ( 155px from top )
  • H3 : Learn how to handle *any* customer situation , ( 526px from top )
  • H3 : Develop strong communications and leadership skills , ( 526px from top )
  • H3 : Create lasting service excellence , ( 526px from top )
  • H3 : About this Book, ( 743px from top )
  • H3 : What They Are Saying, ( 743px from top )
  • H3 : Join My Free Newsletter, ( 756px from top )
  • H3 : Download Free Sample, ( 935px from top )
  • H3 : About the Author, ( 954px from top )
  • H3 : Watch our video!, ( 1011px from top )

 Typos

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