customer-centricity.co

Tasks

Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.
Implement the viewport meta tag.

SEO

URL

Domain : www.customer-centricity.co/

Character length : 27

Title

Customer Psychology

Description

Customer Psychology Ltd.'s web site

Keywords (meta keywords)

customer experience,customer psychology,customer centricity,employee engagement,customer loyalty,customer,psychology

Error! Using “meta keywords” is meaningless in a while.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://customer-centricity.co/robots.txt

User-agent	Disallowed for the search engines
*	/wp-admin/

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: ISO-8859-1.

Language

We have found the language localisation: ”en”.

Title

Customer Psychology

Character length : 19

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 21%

Acceptable! The text / code ratio is between 15 and 25 percent.

Headings

H1	H2	H3	H4	H5	H6
0	0	1	0	0	0

Heading structure in the source code

<H3>

Word cloud

customer14
psychology8
customers6
how6
new4
service3
help3
take3
see3
increase3
key3
get2
gareth2
look2
services2
principles2
tel2
papers2
staff2
needs2
achieve2
read2
part2
blog2
breakfast2
white2
experience2
recent2
business2
training2
email2
info@customer-psychology2

Keyword matrix

word	title	descriptions	heading
customer
psychology
customers
how
new
service

Two Word cloud

customer psychology3
white papers2
how can2
our services2
from customer2

Three Word cloud

then take a look2
customer psychology can2

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 14 images on this web page.

Alternate attributes for the following 11 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

Readability

Flesch–Kincaid Grade Level

5.60

Flesch Reading Ease

65.50

Coleman Liau Index

12.00

Automated Readability Index (ARI)

3.90

Dale–Chall Readability

4.50

SMOG Index

9.70

Spache Readibility

5.00

Number of letters

1449

Number of words

305

Number of sentences

Average words per sentences

Number of syllables

488

Syllables in words

489

Average syllables in words

1.60

Number of words in first three syllables

Percentage of word / syllables

21.64

Words not in Dale-Chall easy-word list

Words not in Spache easy-word list

Technologies

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Table layout

Good! No nested tables found.

Number of HTTP resources

Number of source domains

Render blocking resources

The elements below are blocking the “above the fold” rendering.
List of render blocking css files

http://customer-psychology.com/.. /style.css

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

File size of all javascript files combined

45.59KB

Javascript minifying

Great! The Javascript files are minified.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

File size of all css files combined

3.54KB

CSS minifying

You can save 694B (21% compression) on the analysed URL by minifying the CSS files.

By minifying http://customer-psychology.com/.. /style.css you can save 694B (21% compression rate)

Speed test – Compression

Uncompressed size of the of the HTML

9.51KB

Gzip compression

Error! By using Gzip you can save 6.5KB (70% compression) on your site.

By compressing http://www.customer-centricity.co you can save 6.5KB (70% compression rate)
By compressing http://customer-psychology.com/.. /style.css you can save 2.1KB (62% compression rate)

Speed test – Browser cache

Number of static resources (image, JS, CSS)

Browser cache

The browser cache is not set correctly for all elements.

URL	Duration
http://customer-psychology.com/.. /background.jpg	Expiry time is not specified
http://customer-psychology.com/.. /bullet.gif	Expiry time is not specified
http://customer-psychology.com/.. /content_bg.gif	Expiry time is not specified
http://customer-psychology.com/.. /magnifying_glass.gif	Expiry time is not specified
http://customer-psychology.com/.. /quick_links_bg.gif	Expiry time is not specified
http://customer-psychology.com/.. /second_story_bg.gif	Expiry time is not specified
http://customer-psychology.com/.. /services-bullet.gif	Expiry time is not specified
http://customer-psychology.com/.. /style.css	Expiry time is not specified
http://customer-psychology.com/.. /G-on-Breakfast-4-150x150.jpg	Expiry time is not specified
http://customer-psychology.com/.. /G-on-Breakfast-6-150x150.jpg	Expiry time is not specified
http://customer-psychology.com/wp-content/uploads/2014/03/pic1.jpg	Expiry time is not specified
http://www.customer-centricity.co/.. /content_base_logo.gif	Expiry time is not specified
http://www.customer-centricity.co/.. /footer_logo.gif	Expiry time is not specified
http://www.customer-centricity.co/.. /grey_bar.gif	Expiry time is not specified
http://www.customer-centricity.co/.. /logo.gif	Expiry time is not specified
http://www.customer-centricity.co/.. /main_image.jpg	Expiry time is not specified
http://www.customer-centricity.co/.. /quick_links.gif	Expiry time is not specified
http://www.customer-centricity.co/.. /services.gif	Expiry time is not specified
http://www.google-analytics.com/ga.js	2 hours

Speed test – Images

File size of all images combined

303.43KB

Image optimisation

You can save 126.9KB (54% compression) by optimising the images below:

By lossless compressing the http://customer-psychology.com/wp-content/uploads/2014/03/pic1.jpg you can save 90.1KB (63%) data.
By lossless compressing the http://www.customer-centricity.co/.. /main_image.jpg you can save 20.4KB (46%) data.
By lossless compressing the http://www.customer-centricity.co/.. /content_base_logo.gif you can save 3.5KB (48%) data.
By lossless compressing the http://customer-psychology.com/.. /second_story_bg.gif you can save 1.6KB (23%) data.
By lossless compressing the http://customer-psychology.com/.. /G-on-Breakfast-6-150x150.jpg you can save 1.3KB (18%) data.
By lossless compressing the http://customer-psychology.com/.. /G-on-Breakfast-4-150x150.jpg you can save 1.3KB (18%) data.
By lossless compressing the http://www.customer-centricity.co/.. /footer_logo.gif you can save 1.1KB (69%) data.
By lossless compressing the http://customer-psychology.com/.. /content_bg.gif you can save 1.1KB (87%) data.
By lossless compressing the http://customer-psychology.com/.. /bullet.gif you can save 1KB (93%) data.
By lossless compressing the http://www.customer-centricity.co/.. /grey_bar.gif you can save 1KB (93%) data.
By lossless compressing the http://customer-psychology.com/.. /services-bullet.gif you can save 1,017B (92%) data.
By lossless compressing the http://www.customer-centricity.co/.. /logo.gif you can save 978B (26%) data.
By lossless compressing the http://www.customer-centricity.co/.. /services.gif you can save 963B (50%) data.
By lossless compressing the http://www.customer-centricity.co/.. /quick_links.gif you can save 923B (53%) data.
By lossless compressing the http://customer-psychology.com/.. /quick_links_bg.gif you can save 705B (36%) data.

Links

We found a total of 17 different links.
Internal links: 1
External links: 16

External links:

Link text (anchor)	Link strength
http://www.customer-psychology.com
HOME
OUR KEY PRINCIPLES
OUR SERVICES
CUSTOMER STORIES
WHITE PAPERS
ABOUT US
New ELEARNING
New Blog
https://www.youtube.com/watch?v=6tLcXXxkRu0&feature=youtu.be
https://www.youtube.com/watch?v=knkPdYNuR4M&feature=youtu.be
Customer Psychology Application Pack
blog
services
who we are
white papers

Internal links:

Link text (anchor)	Link strength
Read about our key principles ->

Website security

89.145.85.14

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Warning! The website contains at least one unencrypted email address.

Sites on same ip

customerpsychology.co

customer-psychology.co.uk

customer-psychology.com

customer-centricity.com

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hounslowtravelservices.co.uk

hounslowtravelservices.com

customer-psychology.co

customer-centricity.co.uk

Icons

Favicon

Error! No favicon is found. Using favicon helps to build a better brand quicker.

Typos

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SEO report of customer-centricity.co