SEO report of secretsofathrivinghotel.com

Domain : www.secretsofathrivinghotel.com/

Character length : 32

Good! The OG (Open Graph) protocol is set on this website.

url: http://www.secretsofathrivinghotel.com/
title: Secrets of a Thriving Hotel
description: The magazine of essentials for a successful hotel business covering topics relevant to hoteliers and professionals in the hospitality industry.

• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/search?updated-max=2016-05-11T06:00:00-0... ("Older Posts")
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• http://www.secretsofathrivinghotel.com/.. /rearrange?blogID=8940957441261692398&wid...
• Expand

• <H1> Secrets of a Thriving Hotel
• <H2> Welcome
• <H2> Remarkable Hospitality - Four Timeless Principles
• <H2> Secret Hotel Pathways
• <H2> Seven Easy Ways to Energize Guest Satisfaction at Your Hotel
• <H2> It is no secret. Today's travelers are bombarded with lodging options. There has to be a solid reason for them to initially choose your hotel and possibly even return to your hotel for a future stay. You can reach even more potential customers if their experience is memorable and worth sharing with their family, friends and co-workers.
• <H2> We are going to expose seven ways that will help you become the hotel that stands out from other lodging options in your locale and for all the right reasons.
• <H2> 
• <H2> 
• <H2> p { margin-bottom: 0.1in; line-height: 120%; }
• <H2> It is time to energize your team and remind them to consistently aim for a higher level of awareness, genuine happiness and excellent service as they welcome guests to your hotel every single day. Sometimes we all need a reminder to boost our level of awareness of how we perceive a guest's impression of their hotel stay and what they are actually experiencing. This leads us to the first step.
• <H3> An awesome hotel experience for a guest will echo forever and is necessary for your hotel to be successful. If you have been searching for ideas on how to improve your guest satisfaction scores, try implementing these ideas and expect good results in return.
• <H2> Featured Hotel - The Cardinal Hotel
• <H2> Get Acquainted With Our Featured Hotel -
• <H2>  
• <H3> The Cardinal Hotel is a new four-star sophisticated, yet gracious boutique hotel to experience in Winston-Salem, NC. Guests are invited to indulge in southern hospitality while they engage in a modern hotel concept with today's travelers in mind. 
• <H3>  
• <H3> 
• <H3> 
• <H4> 
• <H4> The Cardinal Hotel is prominently located downtown in Winston-Salem's most recognized historical building. Residents from the local community affectionately remember the building which has been vacant since 2009 as the longtime headquarters for the R.J. Reynolds Tobacco Company.
• <H4> 
• <H3> 
• <H4> The value of this historical building is $12.3 million according to Forsyth Conty tax records. Built in 1929 and considered one of the country's first examples of Art Deco architecture in the US, the R.J. Reynolds Building was designed by Shreve & Lamb, the same architects who also later designed the Empire State Building in New York City. The resemblance is quite impressive and undeniable.
• <H4>  
• <H4> There was much debate over a period of time throughout the Winston-Salem community in regards to figuring out how to maintain the history and the integrity of the original architectural design while finding a new use for the building.
• <H3>  
• <H3> More Featured Hotels
• <H3> 
• <H2> Hospitality Community Spotlight - Rocco Santopietro
• <H2> 
• <H2> Fortunately for me, I already knew that I wanted to be the manager of a 5-star hotel at the age of 10.  
• <H3> The aim wasn't even focused on financial reward. I consider myself still fortunate today that I have the same passion, commitment and drive for the industry, just like the very first day I started. In the early days of my career I had the luck to have been mentored and to become a close friend by one of the best General Managers I have met in my life - and the person that ultimately made me addicted to the hotelier life.
• <H3> I speak of Giuseppe "Bepi" Kamenar, a sprightly elf of a man, who at an age when most others are content to sit back with folded hands, was the life, breath and soul of Villa Cipriani in Asolo.
• <H3> In some of the best times of my life, we would sit late in the evening and talk about everything. I would mostly listen to his hotelier tales about members of the British or Dutch Royal Families, famous actors and actresses, or his personal friend Freya Stark, of whom he told me only one tale. He embedded in me the need for discretion with names. Bepi would always tell me, "Rocco -- is good to know, bad to broadcast!"
• <H2>   One night I asked him, "Bepi, how can I be the best at what I do?" 
• <H2> The answer he gave me was short and sharp. He told me simply: "Rocco, the day that you do the "Right Thing" rather than "Things Right" -- and you come to work smiling and whistling -- that day you will know."
• <H3> The next day he gave me a small booklet that I still have. Remarkably, it was the very first employee handbook written by Harry Gordon Selfridge for his famous store in London. The first page struck me and influenced me so much that today I still try to live and operate by this principle. It said:
• <H3> Get the confidence of the public and you will have no difficulty in getting their patronage. Inspire your whole workforce with the right spirit of service; encourage every sign of true spirit. Treat your customers as guests when they come and when they go, whether or not they buy. Give them all that can be given fairly, on the principle that to him that giveth shall be given. Remember always that the recollection of quality remains long after the price is forgotten. Then your business will prosper by a natural process.
• <H3> To offer a remarkable and memorable experience and to be great, a hotel needs a team of both management and staff with emotional intelligence; a team of people who quietly make guests feel comfortable and important. To sum it up in one phrase, this means intuitive people who can connect with others, with empathy and genuineness.
• <H3> Aiming for excellence is not a task - it can only be achieved by those who made a lifestyle choice, rather than a career, in hospitality. I'm sure most of my colleagues would agree. To me it is not about "success", but the sense of fulfillment and pride in making people feel good. My focus throughout my career has always been creating memories, trusting that the financial results will always come.
• <H3> As Harry Gordon Selfridge use to say, "Excite the mind and the hand will reach for the pocket."
• <H3> The hospitality industry has never been more challenging and exciting than it is today. Our industry is highly competitive, and to prosper you need to ensure that your operation is best in its class.
• <H3> Being remarkable is what makes the difference today, and what will ultimately end up improving your operational bottom line. Offering a remarkable experience pays dividends by increasing loyalty and word of mouth. 
• <H3>   
• <H3> More info about our contributing writer, Rocco Santopietro:
• <H3> Rocco is currently the Managing Director of DisctinctiveOne Hotels in London, United Kingdom. He has extensive management experience in the hospitality industry at properties such as:  Sandals Resorts International, Red Sea Hotels, Reef Oasis Hotels and Resorts, Wyndham Worldwide, South Mediterranean Stein Hotels, Mandarin Oriental Hotel Group, and The Ritz - London. 
• <H3> He has achieved remarkable and measurable success throughout his career. He is a true hospitality leader. Rocco is passionate about his commitment to excellence, but also cares about arts & culture, economic empowerment, and humanitarian disaster relief projects. 
• <H3> Read Rocco's Article: Remarkable Hospitality - Four Timeless Principles 
• <H3> 
• <H2> Secret Hotel Pathways - Kevin Schwartz
• <H3> "The more you know as a manager," says Kevin, "the more you are able to influence the outcome for your business, for your employees, for guests, and even for yourself."
• <H2> From a Guest's Perspective - Judy Allen
• <H4> 
• <H4> Guest recommendations and reviews are great tools to use if you are planning to visit and explore another country. Judy Allen, one of our readers from Columbus, OH shares details about her hotel experiences during a visit to Ireland.
• <H4> 
• <H2> Personal Note from Publisher
• <H2> Special Feature
• <H3> Feedback from Hotel Guests
• <H2> Trending Now

• hotel91
• kevin35
• hospitality23
• guests22
• them22
• wine21
• experience20
• building19
• industry16
• new15
• food15
• time14
• career14
• hotels13
• even13
• great13
• kimpton12
• cardinal12
• share12
• enjoy12
• park12
• service12
• community11
• all11
• guest11
• day11
• grove11
• always11
• been11
• reynolds10
• stay10
• first10
• restaurant10
• people10
• winston-salem10
• most9
• travelers9
• rocco9
• inn9
• read9
• property9
• only8
• feedback8
• family8
• during8
• now8
• breakfast8
• schwartz8
• ireland7
• house7
• remarkable7
• located7
• local7
• right7
• some7
• good7
• management7
• how7
• president7
• life7

• grove park9
• you can8
• hospitality industry5
• their stay5
• you are5
• twitter google4

• google stumble digg3
• more share this3
• yet gracious boutique2
• ith our featured2
• your hotel property2
• reynolds tobacco company2

• https://resources.blogblog.com/img/icon18_wrench_allbkg.png (7 occurrences)
• https://1.bp.blogspot.com/.. /CAR1.png
• https://1.bp.blogspot.com/.. /CARfourtp02.png
• https://4.bp.blogspot.com/.. /CARkevin-schwartz.png
• https://4.bp.blogspot.com/.. /Seven-Ways-to-Energize-Guest-Satisfactio...
• https://3.bp.blogspot.com/.. /SecretsofaThrivingHotel.jpg (4 occurrences)
• https://3.bp.blogspot.com/.. /rjreynoldsbuilding.jpg
• https://1.bp.blogspot.com/.. /thelobbyTheCardinal.png
• https://1.bp.blogspot.com/.. /50d0d9365ca10.image.jpg
• https://1.bp.blogspot.com/.. /meetingTheCardinal.png
• https://4.bp.blogspot.com/.. /guestroomTheCardinal.png
• https://3.bp.blogspot.com/.. /playareaTheCardinal.png
• https://3.bp.blogspot.com/.. /diningandmeetingTheCardinal.png
• https://3.bp.blogspot.com/.. /CdhRB0gXIAAr1ir.jpg
• https://3.bp.blogspot.com/.. /Our-Featured-Hotel-CandlewoodSuites-Oct2...
• https://3.bp.blogspot.com/.. /Secrets%2Bof%2Ba%2BThriving%2BHotel%2BPr...
• https://1.bp.blogspot.com/.. /HospitalityCommunitySpotlightRoccoSantop...
• https://1.bp.blogspot.com/.. /SecretHotelPathwaysMainKevinSchwartz01.p...
• https://2.bp.blogspot.com/.. /Kevin-Schwartz-family.jpg
• https://2.bp.blogspot.com/.. /groveparkinn.jpg
• https://1.bp.blogspot.com/.. /944077_566642960154391_32065140187049388...
• https://2.bp.blogspot.com/.. /TheAuthor%2527sFatherOutsideCedarLodge.j...
• https://2.bp.blogspot.com/.. /TheKennedyHomestead-NewRoss-Ireland.jpg
• https://1.bp.blogspot.com/.. /TheKennedyArboretum-NewRoss-Ireland.jpg
• https://2.bp.blogspot.com/.. /TheDunbrodyFamineShip-NewRoss-Ireland.jp...
• https://4.bp.blogspot.com/.. /BunrattyCastle.jpg
• https://4.bp.blogspot.com/.. /TheCliffsofMoher.jpg
• https://1.bp.blogspot.com/.. /TheStationHouseBedandBreakfast.jpg
• https://2.bp.blogspot.com/.. /BridgeHouseHotel-Tullamore-Ireland01.jpg...
• https://1.bp.blogspot.com/.. /BridgeHouseHotel-Tullamore-Ireland02.jpg...
• https://2.bp.blogspot.com/.. /12508835_564190917066262_776028436452276...
• https://1.bp.blogspot.com/.. /8245_563915393760481_8333253546772506713...
• https://1.bp.blogspot.com/.. /12484646_563562597129094_592853182327148...
• https://4.bp.blogspot.com/.. /12466011_561425094009511_501371585725234...
• https://4.bp.blogspot.com/.. /12493507_563935550425132_377842828018914...
• https://3.bp.blogspot.com/.. /12487229_564294823722538_840470518405170...
• https://1.bp.blogspot.com/.. /12604936_565618163590204_838399325705854...
• https://3.bp.blogspot.com/.. /FeedbackfromHotelGuests.png
• https://3.bp.blogspot.com/.. /hospitality-community-spotlight-Travis01...
• https://4.bp.blogspot.com/.. /Seven-Ways-to-Energize-Guest-Satisfactio...
• https://1.bp.blogspot.com/.. /SecretHotelPathwaysMainKevinSchwartz01.p...
• https://3.bp.blogspot.com/.. /rjreynoldsbuilding.jpg
• https://1.bp.blogspot.com/.. /HospitalityCommunitySpotlightRoccoSantop...
• https://3.bp.blogspot.com/.. /FeedbackfromHotelGuests.png
• https://4.bp.blogspot.com/.. /Secrets%2Bof%2Ba%2BThriving%2BHotel%2BPr...
• https://1.bp.blogspot.com/.. /FromaGuestsPerspectiveMain-Jan2016.png
• https://1.bp.blogspot.com/.. /RemarkableHospitality.png
• https://3.bp.blogspot.com/.. /Secret-Hotel-Pathways-JennyCVanover01.pn...
• http://secretsofathrivinghotel.com/images/sun.png
• http://www.secretsofathrivinghotel.com/.. /SecretsofaThrivingHotel.comlike_us_faceb...