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Domain : www.confirmit.com/

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title: Customer Experience Software Solutions | Confirmit
type: website
description: Confirmit helps businesses capture feedback with our extensive Voice of the Customer and Market Research programs using online survey software.
image: https://www.confirmit.com/confirmit/media/Media/confirmit-og-logo-2015.jpg
url: https://www.confirmit.com/

• <H2> Richer Insights. Smarter Decisions. Faster Reactions.
• <H3> Voice of the Customer
• <H3> Market Research
• <H3> Voice of the Employee
• <H2> To personalize your experience, please let us know your area of interest.
• <H3> Measure the Potential ROI of Your VoC Program
• <H3> Forrester Wave Report: Confirmit Cited as a Leader
• <H3> Forrester Total Economic Impact™ of Confirmit Horizons™
• <H3> ORIMA Research Case Study
• <H3> Siemens Corporation Case Study
• <H3> What Our Clients Are Saying
• <H5> Andy Buckley, Join the Dots
• <H3> What Our Clients Are Saying
• <H5> Seth Hall, Philadelphia Insurance
• <H2> Our Services
• <H4> Training
• <H4> Consulting & Implementation
• <H4> Technical Support
• <H2> Join Our List of Satisfied Clients
• <H2> The Path to Building an Integrated VoC Program
• <H3> If you are like most companies, ensuring you meet and exceed customer expectations is a top priority. This begins with eliminating data silos and empowering employees with relevant insights that build long-lasting customer relationships. But gaining a 360-degree view of the customer experience can be a challenge.
• <H2> Using Nudge Theory to Build a Successful Customer Experience Program
• <H3> Watch this webinar with Chris Brown, Director, Customer Experience Management, at Confirmit where he shared guidance and best practices so your CX team can engage both customers and employees to ensure that your program drives real change. From real-life examples to how using ‘nudge theory’ can help to make your CX program successful, Chris will leave you with plenty of new ideas to deliver outstanding customer experiences.
• <H2> Blurring the Digital and Physical Lines in Research
• <H3> In this webinar, Holly DeMuro, Product Marketing Manager, Confirmit discussed a variety of ways companies can maximize the depth and quality of data and consumer feedback, leveraging both pure digital and merged digital/physical channels.
• <H3> Measure the Potential ROI of Your VoC Program
• <H3> Forrester Wave Report: Confirmit Cited as a Leader
• <H3> Confirmit Compass Fact Sheet
• <H3> Using Nudge Theory to Build a Successful Customer Experience Program
• <H3> Forrester Total Economic Impact™ of Confirmit Horizons™
• <H3> What Our Clients Are Saying
• <H5> Kim Collins, Canon Solutions America
• <H3> What Our Clients Are Saying
• <H5> Gustavo Gomez, Envirosell
• <H3> What Our Clients Are Saying
• <H5> Julie Moran, Trinity Information Services
• <H2> Our Services
• <H4> Training
• <H4> Consulting & Implementation
• <H4> Technical Support
• <H2> Join Our List of Satisfied Clients
• <H2> Unruly: Bringing Emotional Intelligence to Digital Advertising
• <H3> Unruly is an advertising technology company that gets videos watched, seen, shared and loved across the web. Unruly uses emotional audience data and user-friendly video formats to increase viewer engagement, brand performance and publisher revenues.
• <H2> CX Practitioners: Defining Your CX Strategy
• <H3> In our 20 minute CX Practitioners webinar Defining Your CX Strategy, we set you on a course to assess the current state of your CX efforts, build your CX strategy (including your aspiration, charter and roadmap) and manage this strategy in an ongoing fashion.
• <H2> Customer Experience in the Contact Center
• <H3> In this webinar, Sarah Simon, VoC Specialist at Confirmit and Scott M. Broetzmann, President & CEO, Customer Care Measurement & Consulting discussed fundamentals to not only securing support for building a Voice of the Customer program into your contact center, but how to demonstrate real ROI that ensures long term success.
• <H3> ORIMA Research Case Study
• <H3> Blurring the Digital and Physical Lines in Research
• <H3> B2B International Case Study
• <H3> What Our Clients Are Saying
• <H5> Adam Froman, Delvinia
• <H3> What Our Clients Are Saying
• <H5> Andy Buckley, Join the Dots
• <H3> What Our Clients Are Saying
• <H5> David Gregory, Swapit
• <H2> Our Services
• <H4> Training
• <H4> Consulting & Implementation
• <H4> Technical Support
• <H2> Join Our List of Satisfied Clients
• <H2> Challenging the Status Quo: Driving CATI Operations to the Next Level
• <H3> When was the last time you thoroughly evaluated the technology that supports your CATI operations? Perhaps, it’s time to assess whether or not the technology supporting your CATI operations fosters optimal efficiency, productivity, and scalability for your business.
• <H2> Can You Do It Faster? Automation in Market Research
• <H3> End users of research are more demanding than ever. They need insights to drive business decisions now. Sooner than now, if possible. Watch this webinar for this insightful and practical guide to automation to find out how your MR activities can benefit from taking the human element out of low-value tasks.
• <H3> VIEW Webinar
• <H2> W5 and Gas Networks Ireland Case Study
• <H3> W5 is Ireland’s first ‘full-service’ customer experience design, measurement and engagement consultancy. The company works in partnership with clients to design and measure customer and employee experiences that differentiate and add value.
• <H3> Forrester Wave Report: Confirmit Cited as a Leader
• <H3> Using Nudge Theory to Build a Successful Customer Experience Program
• <H3> Blurring the Digital and Physical Lines in Research
• <H3> Beyond Engaged Whitepaper
• <H3> Forrester Total Economic Impact™ of Confirmit Horizons™
• <H3> What Our Clients Are Saying
• <H5> Paula McKillen, RS Components
• <H3> What Our Clients Are Saying
• <H5> Rhonda Cooper, Omnicell, Inc
• <H2> Our Services
• <H4> Training
• <H4> Consulting & Implementation
• <H4> Technical Support
• <H2> Join Our List of Satisfied Clients
• <H2> Hierarchy Management Fact Sheet
• <H3> Staff hierarchies impact virtually every part of a business. Effectively managing them is imperative for quality and integrity of data collection and reporting for most VoC, VoE, and MR programs. The Confirmit Hierarchy Management module provides an easy-to-use interface for building, verifying, updating, and maintaining hierarchies so your VoE program can produce the highest quality results.
• <H2> Confirmit Survey Designer
• <H3> With Confirmit Survey Designer, you can create surveys leveraging a huge range of features to increase response rates, including dozens of innovative question types, multimedia clips, and a powerful array of feedback methods, all designed to engage your audiences and capture the insights you need.
• <H2> Employee Engagement: A Strategic Differentiator for Today's Workforce
• <H3> In this webinar, Sean Conry, Senior Sales & Alliance Director, Confirmit, and Robin Erickson, Ph. D., Vice President, Talent Acquisition, Enagagement and Retention Research, Bersin by Deloitte, Deloitte Consulting, LLP, reviewed ways that employee engagement can be a strategic differentiator to attract, develop, and retain talent.
• <H3> Confirmit Cookie Preferences
• <H2> Subscribe to Our Newsletter
• <H2> Contact Us

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• voc21
• management21
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• learn more13
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• voc program7
• customer feedback7
• are saying7

• consultants to provide you4
• extensive project management4
• program support you4
• sony mobile communications4
• learn more join4
• employs dedicated teams4

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