SEO report of europeancustomerday.com

Redirected to www.europeancustomerday.com/en/

Introduction - European Customer Day 2017

www.europeancustomerday.com/en/

For the second consecutive year, Acticall Sitel Group is organizing the European Customer Day, May the 28th, in la Gaîté Lyrique in Paris. This event is ...

   

 Tasks

  • Select one version of your site as main and make a redirect from other versions to that one.
  • Avoid using deprecated HTML tags.

 SEO

URL

Domain : www.europeancustomerday.com/en/

Character length : 31

Title
Introduction - European Customer Day 2017
Description
For the second consecutive year, Acticall Sitel Group is organizing the European Customer Day, May the 28th, in la Gaîté Lyrique in Paris. This event is dedicated to the enhanced and connected Customer Experience exploring the theme of « Enhanced Humans ».
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://europeancustomerday.com/robots.txt
User-agentDisallowed for the search engines
*
  • /check/
  • /contao/
  • /system/
  • /templates/
  • /vendor/
  • /share/index.php
  • /build.xml
  • /composer.json
  • /composer.lock
  • /README.md


 Social

Social Engagement

Linkedin49

Facebook Share0

Facebook Comments0

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Introduction - European Customer Day 2017

Character length : 41

Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 18%

Acceptable! The text / code ratio is between 15 and 25 percent.
Headings
H1H2H3H4H5H6
62224303
Heading structure in the source code
  • <H2> ENHANCED HUMANS
  • <H3> Arnaud de Lacoste
  • <H4> Chief Marketing Officer, Ventures, Partnerships and Innovation
  • <H3> Pedro Lozano de Castro
  • <H4> Managing Director EMEA of Acticall Sitel Group
  • <H1> Thursday May 18th, 2017
  • <H3> « Enhanced Humans »
  • <H4> A day dedicated to the enhanced and connected Customer Experience.
  • <H4> Welcome
  • <H4> Introduction : Acticall Sitel Group
  • <H6> Pedro Lozano de Castro - Managing Director EMEA Acticall Sitel Group
  • <H4> The Customer Relations industry faced with the challenges of Artificial Intelligence.
  • <H4> Messenger Platform 2.0
  • <H4> Break - networking
  • <H4> Humanizing the Sharing Economy.
  • <H4> Air France: reinventing the travel experience.
  • <H6> Digital transformation and Big Data: the secrets to reinventing the Customer Experience.
  • <H4> Cocktail lunch
  • <H4> Edenred innovates with a scalable and omnichannel platform that serves its clients as well as its associates.
  • <H4> The digitalization of onboarding, a path towards excellence in Customer Relations: the example of iDTGV.
  • <H4> Guests are our passion! Learn more with the Customer Xperience Community by AccorHotels.
  • <H4> Break - networking
  • <H4> Which engagement platform ensures an agile Customer Service?
  • <H6> Key features that enhance the performance of advisors and improve Customer Experience.
  • <H4> Extensive Customer Experience : is the sky still the limit?
  • <H4> Innovating in Smart Tourism. How to invest in conversational commerce.
  • <H4> Concluding remarks
  • <H1> Speakers
  • <H4> A day featuring conferences delivered by experts from all over Europe.
  • <H3> Arnaud de Lacoste
  • <H4> Chief Marketing Officer, Ventures, Partnerships and InnovationActicall Sitel Group
  • <H3> Julien Decot
  • <H4> Director, Product Partnerships, EMEAFacebook
  • <H3> Gauthier le Masne de Chermont
  • <H4> Chief Customer Data OfficerAir France-KLM
  • <H3> Christelle Le Hiress
  • <H4> Head of Customer RelationsiDTGV
  • <H3> Julien Nicolas
  • <H4> Director of E-commerce, Digital and Customer Relations France, COO FranceVoyages-sncf.com
  • <H3> Alison Broussy
  • <H4> Vice President Customer Strategy & TechnologyAccorHotels
  • <H3> Amélie Anastassiades
  • <H4> Head of Sales strategy and Customer RelationsDirect Assurance, Axa Group
  • <H3> Nicolas Rousselet
  • <H4> President and CEOGroupe Rousselet
  • <H3> Ludovic Beaudoux
  • <H4> Customer Service DirectorEdenred France
  • <H3> Ghita Ayouche
  • <H4> Head of Marketing StrategyRoyal Air Maroc
  • <H3> Pedro Lozano de Castro
  • <H4> Managing Director EMEAActicall Sitel Group
  • <H3> Kim Neyret
  • <H4> Country Manager FranceActicall Sitel Group
  • <H3> Vanessa Boudin-Lestienne
  • <H4> General Manager EMEA and FounderThe Social Client
  • <H3> Geoffrey Boulakia
  • <H4> Deputy General Manager EMEAThe Social Client
  • <H3> Philippe Riveron
  • <H4> CEO and FounderLearning Tribes
  • <H3> Nils Romier
  • <H4> Chief Commercial OfficerLearning Tribes
  • <H3> Nicolas Raffin
  • <H4> Executive DirectorNovagile
  • <H3> Emmanuel Richard
  • <H4> Executive PartnerExtens Consulting
  • <H1> La Gaîté Lyrique
  • <H2> Temple of digital culture, in the heart of Paris !
  • <H3> About La Gaîté Lyrique
  • <H1> Our highly specialized companies 
  • <H4> Through its five areas of expertise, Acticall Sitel Group develops innovative solutions towards a 360° vision of the Customer Experience.  
  • <H1> Explore, exchange, experiment.
  • <H4> Discover our companies and partners’ various expertise and applied solutions. Join us in the “Experience Zone” for live demonstrations.
  • <H1> Registration
  • <H4>  
  • <H4> Registration is now closed for this event.
  • <H4> All seats for the European Customer Day have been reserved.
Word cloud
  • customer35
  • group14
  • experience13
  • sitel11
  • director10
  • acticall8
  • chief8
  • innovation8
  • digital8
  • nicolas7
  • social7
  • relations7
  • marketing6
  • emea6
  • head6
  • partnerships6
  • officer6
  • consulting5
  • enhanced5
  • france5
  • client5
  • manager5
  • companies5
  • strategy5
  • executive5
  • air4
  • lacoste4
  • president4
  • rousselet4
  • platform4
  • julien4
  • expertise4
  • solutions4
  • lines4
  • tribes4
  • ventures4
  • arnaud4
  • day4
  • general4
  • novagile3
  • managing3
  • service3
  • data3
  • learning3
  • all3
  • humans3
  • industry3
  • clients3
  • lozano3
  • castro3
  • vanessa3
  • pedro3
  • raffin3
  • boudin-lestienne3
  • technological3
  • paris3
  • registration3
  • omnichannel2
  • beaudoux2
  • edenred2
Keyword matrix
wordtitledescriptionsheading
customer
group
experience
sitel
director
acticall
Two Word cloud
  • find out15
  • out more10
  • sitel group7
  • group find5
  • customer relations4
  • customer experience3
Three Word cloud
  • find out more11
  • acticall sitel group6
  • arnaud de lacoste chief2
  • group find out2
  • broussy vice president2
404 Page
The website has no standard 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 85 images on this web page.

Alternate attributes for the following 78 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

 Readability

Flesch–Kincaid Grade Level
8.40
Flesch Reading Ease
45.30
Coleman Liau Index
12.00
Automated Readability Index (ARI)
7.30
Dale–Chall Readability
7.90
SMOG Index
10.70
Spache Readibility
5.00
Number of letters
5893
Number of words
1072
Number of sentences
189
Average words per sentences
6
Number of syllables
1974
Syllables in words
2017
Average syllables in words
1.84
Number of words in first three syllables
322
Percentage of word / syllables
30.04
Words not in Dale-Chall easy-word list
520
Words not in Spache easy-word list
289

 Technologies

Mobile optimization
This website is optimal for mobile devices!
Detected applications
Google AnalyticsAnalytics
Google Font APIFont Scripts
ZURB FoundationWeb Frameworks
jQueryJavaScript Frameworks
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Error! The web address is accessible with and without www!
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.

 Speed test

Server response time
The server response time is fast enough.
Loading time
1,569 ms
Table layout
Error! Avoid using nested tables!
Number of HTTP resources
122
Number of source domains
12
Render blocking resources
The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files
  • http://www.europeancustomerday.com/assets/js/6dfb841c7b4e.js
List of render blocking css files
  • https://fonts.googleapis.com/css?family=Roboto
  • http://www.europeancustomerday.com/assets/css/1217dc153b8b.css
  • http://www.europeancustomerday.com/.. /foundation.min.css

 Speed test – Javascript

Javascript
Good! Just a few javascript files are detected on the website.
  • http://www.europeancustomerday.com/files/ecd2016_templates/js/foundation.min.js
  • http://www.europeancustomerday.com/files/ecd2016_templates/js/app.js
  • http://www.europeancustomerday.com/files/ecd2016_templates/js/what-input.js
File size of all javascript files combined
2.24MB
Javascript minifying
You can save 1KB (47% compression) on the analysed URL by minifying the javascript files.

 Speed test – CSS

CSS
Good! Just a few CSS files are used on this website.
File size of all css files combined
473.35KB
CSS minifying
Great! The CSS elements are minified.

 Speed test – Compression

Uncompressed size of the of the HTML
79.43KB
Gzip compression
Error! By using Gzip you can save 8KB (69% compression) on your site.

 Speed test – Browser cache

Number of static resources (image, JS, CSS)
107
Browser cache
The browser cache is not set correctly for all elements.
URLDuration
https://www.google.com/.. /vt?pb=!1m4!1m3!1i14!2i8298!3i5635!1m4!1m...5 minutes
https://www.google.com/.. /vt?pb=!1m5!1m4!1i14!2i8298!3i5635!4i256!...5 minutes
https://www.google.com/.. /vt?pb=!1m5!1m4!1i14!2i8298!3i5636!4i256!...5 minutes
https://www.google.com/.. /vt?pb=!1m5!1m4!1i14!2i8299!3i5635!4i256!...5 minutes
https://www.google.com/.. /vt?pb=!1m5!1m4!1i14!2i8299!3i5636!4i256!...5 minutes
https://static.doubleclick.net/instream/ad_status.js15 minutes
https://maps.googleapis.com/.. /js?client=google-maps-embed&paint_origin...30 minutes
https://www.google-analytics.com/analytics.js2 hours

 Speed test – Images

File size of all images combined
2.23MB
Image optimisation
You can save 542.7KB (52% compression) by optimising the images below:

 Links

We found a total of 65 different links.
Internal links: 20
External links: 45

External links:

Link text (anchor) Link strength
Find out more >
Find out more >
Find out more >
https://www.linkedin.com/in/arnaud-de-lacoste-bb60877a
https://twitter.com/arnaud_delacost
Find out more >
https://www.linkedin.com/in/juliendecot
https://twitter.com/zuzulapraline
Find out more >
https://www.linkedin.com/in/gauthier-le-masne-de-chermont-9b9597
https://twitter.com/glemasne
Find out more >
https://www.linkedin.com/in/christelle-le-hiress-2a0487
Find out more >
https://www.linkedin.com/in/jnicolas
https://twitter.com/JUL_NI
Find out more >
https://www.linkedin.com/in/alison-kay-broussy-8231012
Find out more >
https://www.linkedin.com/.. /am%C3%A9lie-anastassiades-chadeau-807399...
Find out more >
Find out more >
https://www.linkedin.com/in/ludovicbeaudoux
Find out more >
https://www.linkedin.com/in/ghita-ayouch-a6b31756/?ppe=1
Find out more >
https://www.linkedin.com/in/pedro-lozano-22b347
https://www.linkedin.com/in/kimneyret
Find out more >
https://www.linkedin.com/in/vanessaboudinlestienne
https://twitter.com/v_blestienne
https://www.linkedin.com/in/geoffrey-boulakia-b8933355
Find out more >
https://www.linkedin.com/in/philippe-riveron-87b5a454
https://twitter.com/riveron_p?lang=fr
https://www.linkedin.com/in/nromier
https://twitter.com/NilsRomier
Find out more >
https://www.linkedin.com/in/nicolas-raffin-1879226
Find out more >
https://www.linkedin.com/in/emmanuel-richard-372446
https://twitter.com/erichard_extens?lang=fr
Find out more >
Find out more >
http://www.groupe-acticall.com/en

Internal links:

Link text (anchor) Link strength
✓ REGISTER
http://www.europeancustomerday.com/en
http://www.europeancustomerday.com/fr
http://www.europeancustomerday.com/es
http://www.europeancustomerday.com/de
Schedule
Speakers
Venue
Companies
Experience Zone
✓ REGISTRATION
Morning
Afternoon
http://www.europeancustomerday.com/en/#tsc
http://www.europeancustomerday.com/en/#ltr
http://www.europeancustomerday.com/en/#ext
http://www.europeancustomerday.com/en/#nov
http://www.europeancustomerday.com/.. /experience-zone-en.html#ysa
http://www.europeancustomerday.com/.. /experience-zone-en.html#dia
http://www.europeancustomerday.com/.. /experience-zone-en.html#woc

 Website security

IP
86.65.182.151
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.

 Icons

Favicon
Error! No favicon is found. Using favicon helps to build a better brand quicker.

 Order of Heading elements on mobile by position

  • H2 : Empower Humans. Enhance Brands., ( 226px from top )
  • H3 : About the Event, ( 440px from top )
  • H5 : Already in its third year, Sitel Group’s European Customer Day will be held in Paris. Entitled “Empower Humans. Enhance Brands.”, it is an event dedicated to enhancing Customer Experience through the power of emotion and human connection., ( 474px from top )
  • H5 : Topics will cover Emotional Intelligence & Empowerment; Training & Talent Development; Enhanced Humans & Man-Machine Collaboration; and Trust & Influence, ( 643px from top )
  • H3 : Laurent Uberti, ( 1211px from top )
  • H4 : President & CEO Sitel Group, ( 1247px from top )

 Typos

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