SEO report of customerserviceskillsbook.com

Redirected to www.customerserviceskillsbook.com/wordpress

Customer Service Skills Blog | Customer service skills, tips ...

www.customerserviceskillsbook.com/wordpress

Customer service skills, tips, ideas, strategies and advice for anyone interested in building stronger customer relationships, increating brand loyalty ...

   

 Tasks

  • Avoid using deprecated HTML tags.
  • Implement the viewport meta tag.

 SEO

URL

Domain : www.customerserviceskillsbook.com/wordpress

Character length : 43

Title
Customer Service Skills Blog | Customer service skills, tips, ideas, strategies and advice for anyone interested in building stronger customer relationships, increating brand loyalty, customer loyalty and customer retention.Customer Service Skills Blog |
Description
Customer service skills, tips, ideas, strategies and advice for anyone interested in building stronger customer relationships, increating brand loyalty, customer loyalty and customer retention.
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol

Good! The OG (Open Graph) protocol is set on this website.

locale: en_us
type: website
title: Customer Service Skills Blog
description: Customer service skills, tips, ideas, strategies and advice for anyone interested in building stronger customer relationships, increating brand loyalty, customer loyalty and customer retention.
url: http://www.customerserviceskillsbook.com/wordpress/
site_name: Customer Service Skills Blog

Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://customerserviceskillsbook.com/robots.txt
User-agentDisallowed for the search engines
*
  • /cgi-bin/
  • /tmp/
  • /images/
  • /webalizer/


 Social

Social Engagement

Linkedin3

Facebook Share0

Facebook Comments0

 Content

Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Customer Service Skills Blog | Customer service skills, tips, ideas, strategies and advice for anyone interested in building stronger customer relationships, increating brand loyalty, customer loyalty and customer retention.Customer Service Skills Blog |

Character length : 255

Improve! The website address (title) should be between 10 and 70 characters in length.
Text / HTML ratio
Ratio : 0%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.
Headings
H1H2H3H4H5H6
100000
Heading structure in the source code
  • <H1> Welcome To The Customer Service Skills Book Website
Word cloud
    Keyword matrix
    wordtitledescriptionsheading
    404 Page
    The website has a 404 error page.
    Flash content
    Good! The website does not have any flash contents.
    Frame
    Good! The website does not use iFrame solutions.
    Images
    We found 11 images on this web page.

    Alternate attributes for the following 1 images are missing. Search engines use "alt" tags to understand image content efficiently. We strongly recommend fixing this issue.

     Readability

    Flesch–Kincaid Grade Level
    10.00
    Flesch Reading Ease
    45.30
    Coleman Liau Index
    12.00
    Automated Readability Index (ARI)
    9.50
    Dale–Chall Readability
    5.30
    SMOG Index
    12.00
    Spache Readibility
    5.00
    Number of letters
    45921
    Number of words
    8713
    Number of sentences
    715
    Average words per sentences
    12
    Number of syllables
    15364
    Syllables in words
    15589
    Average syllables in words
    1.76
    Number of words in first three syllables
    1976
    Percentage of word / syllables
    22.68
    Words not in Dale-Chall easy-word list
    2658
    Words not in Spache easy-word list
    1279

     Technologies

    Deprecated HTML elements
    Error! Deprecated HTML tags are used on this webpage. You should improve your website.
    Deprecated HTML tagsOccurrences
    <center>2
    Redirection (www / not www)
    Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
    Deprecated HTML elements
    Error! Deprecated HTML tags are used on this webpage. You should improve your website.
    Deprecated HTML tagsOccurrences
    <center>2
    Printability
    Suggestion! Unfortunately, no printer-friendly CSS found.
    Meta Tag (viewport tag, mobile devices)
    Error! The meta tag named viewport is missing.

     Speed test

    Server response time
    The server response time is not fast enough: 0.73 seconds have passed until the page started to load.
    Table layout
    Good! No nested tables found.
    Number of HTTP resources
    69
    Number of source domains
    23
    Render blocking resources
    The elements below are blocking the “above the fold” rendering.
    List of render blocking javascript files
    • http://www.customerserviceskillsbook.com/.. /jquery.js?ver=1.12.4
    • http://www.customerserviceskillsbook.com/.. /jquery-migrate.min.js?ver=1.4.1
    • http://www.customerserviceskillsbook.com/.. /sharebar.js?ver=4.9.6
    List of render blocking css files
    • http://www.customerserviceskillsbook.com/.. /style.css
    • http://www.customerserviceskillsbook.com/.. /sharebar.css?ver=4.9.6
    • http://www.customerserviceskillsbook.com/.. /social-icons.css?ver=20170506
    • http://www.customerserviceskillsbook.com/.. /jetpack.css?ver=6.0

     Speed test – Javascript

    Javascript
    Good! Just a few javascript files are detected on the website.
    • http://www.customerserviceskillsbook.com/wordpress/wp-includes/js/jquery/jquery.js?ver=1.12.4
    • http://www.customerserviceskillsbook.com/wordpress/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1
    • http://www.customerserviceskillsbook.com/wordpress/wp-content/plugins/sharebar/js/sharebar.js?ver=4.7.4
    • http://www.customerserviceskillsbook.com/wordpress/wp-content/plugins/jetpack/modules/wpgroho.js?ver=4.7.4
    • http://www.customerserviceskillsbook.com/wordpress/wp-includes/js/wp-embed.min.js?ver=4.7.4
    File size of all javascript files combined
    736.34KB
    Javascript minifying
    You can save 766B (27% compression) on the analysed URL by minifying the javascript files.

     Speed test – CSS

    CSS
    Good! Just a few CSS files are used on this website.
    • http://www.customerserviceskillsbook.com/wordpress/wp-content/themes/twentyten/style.css
    • http://www.customerserviceskillsbook.com/wordpress/wp-content/plugins/jetpack/css/jetpack.css?ver=4.4.2
    File size of all css files combined
    105.76KB
    CSS minifying
    You can save 6.3KB (25% compression) on the analysed URL by minifying the CSS files.

     Speed test – Compression

    Uncompressed size of the of the HTML
    233.68KB
    Gzip compression
    Error! By using Gzip you can save 93.1KB (75% compression) on your site.

     Speed test – Browser cache

    Number of static resources (image, JS, CSS)
    32
    Browser cache
    The browser cache is not set correctly for all elements.
    URLDuration
    http://cdn-images.mailchimp.com/embedcode/slim-10_7.cssExpiry time is not specified
    http://www.customerserviceskillsbook.com/.. /wordpress.pngExpiry time is not specified
    http://www.customerserviceskillsbook.com/.. /style.cssExpiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Active-Listening-Your-Key-to-Customer-Se...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Nonverbal-Communication-Skills-in-Custom...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /4-Proven-Ways-to-Improve-Customer-Servic...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Building-Customer-Relationships-Leads-to...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Customer-Service-Skills-That-Lead-to-Cus...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Customer-Incentives-Lead-to-Customer-Sat...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Time-Management-in-Customer-Service-Tips...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Ways-to-Achieve-Customer-Service-Excelle...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /7-Trends-in-Customer-Service-Expectation...Expiry time is not specified
    http://www.customerserviceskillsbook.com/.. /Powerful-Strategies-for-Building-and-Mai...Expiry time is not specified
    http://www.robertwlucas.com/.. /robert-w.-lucas-photo.jpgExpiry time is not specified
    http://pagead2.googlesyndication.com/pagead/show_ads.js60 minutes
    http://www.google-analytics.com/analytics.js2 hours

     Speed test – Images

    File size of all images combined
    305.36KB
    Image optimisation
    You can save 45KB (22% compression) by optimising the images below:

     Links

    We found a total of 0 different links.

     Website security

    IP
    216.177.130.15
    External hidden links
    Good! No hidden external links found
    Looking for eval()
    Good! No eval(bas64_decode()) scripts are found
    Checking for XSS vulnerability
    No XSS vulnerability found
    Email encryption
    Good! We have not found any unencrypted email addresses.

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     Icons

    Favicon
    Error! No favicon is found. Using favicon helps to build a better brand quicker.

     Typos

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