Home - The Customer Experience Company
Leading customer experience CX, service design, voice of customer, strategy and innovation for business transformation, culture change, measurable results
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locale: en_US
type: website
title: Home - The Customer Experience Company
description: Leading customer experience CX, service design, voice of customer, strategy and innovation for business transformation, culture change, measurable results
url: http://customerexperience.com.au/
site_name: The Customer Experience Company
image: http://customerexperience.com.au/wp-content/uploads/2016/08/Laurence-CEC-6.png
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- <H1>
- <H1>
- <H1> Different thinking. Different outcomes.
- <H3> We are an independent consulting firm, specialising in customer experience. We apply design thinking to business problems to get different, more innovative outcomes that create better customer experiences. We design and deliver new products, services and ecosystems for large organisations and government.
- <H1> How does your NPS compare in Australia?
- <H5> Find out with the CEC 'Australian NPS Pulse Check' benchmark
- <H3> How much longer will healthcare remain immune to disruption?
- <H3> Amazon’s Day 1 mentality & the customer obsession
- <H3> Transforming the patient experience
- <H1> We get results
- <H1> Designing and delivering better customer experiences
- <H5> We use Design Thinking to solve business problems. Everything we do is founded in customer needs and behaviours, whether it be strategy, design or culture change. We are open, transparent and outcome focused. We believe in less paper, less talk and more action.
- <H2> What it's like to work at The Customer Experience Company
- <H3> The Customer Experience Company
- <H3> Sydney
- <H3> Melbourne
- <H3> Sign up to our newsletter
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