SEO report of callcenterbasics.com
Call Center Basics – The Good Call Center Guide
www.callcenterbasics.com/
The Good Call Center Info Guide – Learn how to improve you call center, CRM and customer service skills here.
Tasks
- Avoid using deprecated HTML tags.
SEO
URL
Domain : www.callcenterbasics.com/
Character length : 25
Title
Call Center Basics – The Good Call Center Guide
Description
The Good Call Center Info Guide – Learn how to improve you call center, CRM and customer service skills here.
Keywords (meta keywords)
Good! The website does not use “meta keywords”.
Open Graph Protocol
Error! The website does not use the OG (Open Graph) protocol.
Dublin Core
Dublin Core is not used
Underscores in the URLs
Good! No underscore (_) found in the URLs.
Search engine friendly URLs
Good! The website uses SEO friendly URLs.
Checking the robots.txt file
There is robots.txt file.
https://callcenterbasics.com/robots.txt
https://callcenterbasics.com/robots.txt
| User-agent | Disallowed for the search engines |
|---|---|
| * |
|
Social
Social Engagement
No info found.
Content
Doctype
HTML 5
Encoding
Perfect! The character encoding is set: UTF-8.
Language
We have found the language localisation: ”en”.
Title
Call Center Basics – The Good Call Center Guide
Character length : 53
Good! The title’s length is between 10 and 70 characters.
Character length : 53
Good! The title’s length is between 10 and 70 characters.
Text / HTML ratio
Ratio : 40%
Good! The text / code ratio is between 25 and 70 percent.
Good! The text / code ratio is between 25 and 70 percent.
Headings
| H1 | H2 | H3 | H4 | H5 | H6 |
|---|---|---|---|---|---|
| 1 | 1 | 0 | 0 | 0 | 0 |
Heading structure in the source code
- <H1> Welcome to Call Center Basics – The Good Call Center Guide
- <H2> Types of Call Centers
Word cloud
- call32
- center22
- centers14
- customer12
- service8
- calls8
- business7
- technology6
- process6
- management6
- software6
- support6
- customers5
- people5
- services5
- phone5
- common5
- organization4
- most4
- good4
- company4
- relationships4
- information4
- crm4
- effective4
- because4
- technical3
- companies3
- centres3
- sales3
- top3
- costs3
- come3
- need3
- important3
- relationship3
- only3
- party3
- first3
- time3
- two3
- outsourced3
- agents3
- been3
- inbound3
- part3
- basics3
- entrust2
- makes2
- since2
- data2
- training2
- some2
- own2
- practice2
- businesses2
- prefer2
- how2
- takes2
- captive2
Keyword matrix
| word | title | descriptions | heading |
|---|---|---|---|
| call | |||
| center | |||
| centers | |||
| customer | |||
| service | |||
| calls |
Two Word cloud
- call center15
- customer service4
- centers are4
- call centers3
- there are3
- contact centers2
Three Word cloud
- customer relationship management2
- contact centers are2
- there are some2
- welcome to call center2
404 Page
The website has a 404 error page.
Flash content
Good! The website does not have any flash contents.
Frame
Good! The website does not use iFrame solutions.
Images
We found 2 images on this web page.
Good! Every image has an alternative text attributes set on this website.
Good! Every image has an alternative text attributes set on this website.
Readability
Flesch–Kincaid Grade Level
8.50
Flesch Reading Ease
53.90
Coleman Liau Index
12.00
Automated Readability Index (ARI)
8.10
Dale–Chall Readability
5.50
SMOG Index
11.60
Spache Readibility
5.00
Number of letters
6204
Number of words
1221
Number of sentences
109
Average words per sentences
11
Number of syllables
2043
Syllables in words
2116
Average syllables in words
1.67
Number of words in first three syllables
232
Percentage of word / syllables
19.00
Words not in Dale-Chall easy-word list
380
Words not in Spache easy-word list
299
Technologies
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Redirection (www / not www)
Good! The web address is accessible only in one version. The version without www is redirected to the version with www.
Deprecated HTML elements
Good! No deprecated HTML tags are detected.
Printability
Suggestion! Unfortunately, no printer-friendly CSS found.
Meta Tag (viewport tag, mobile devices)
Error! The meta tag named viewport is missing.
Speed test
Server response time
The server response time is fast enough.
Table layout
Good! No nested tables found.
Render blocking resources
Good! No render blocking elements found!
Speed test – Javascript
Javascript
Good! Just a few javascript files are detected on the website.
- http://www.callcenterbasics.com/wp-includes/js/comment-reply.min.js?ver=4.7.5
- http://www.callcenterbasics.com/wp-includes/js/wp-embed.min.js?ver=4.7.5
File size of all javascript files combined
0.00
Javascript minifying
Great! The Javascript files are minified.
Speed test – CSS
CSS
Good! Just a few CSS files are used on this website.
- http://www.callcenterbasics.com/wp-content/thesis/skins/classic-r/css.css
- http://www.callcenterbasics.com/wp-content/thesis/boxes/thesis-logo-titlebox/css/site.css
File size of all css files combined
0.00
CSS minifying
Great! The CSS elements are minified.
Speed test – Compression
Uncompressed size of the of the HTML
0.00
Gzip compression
Your site uses compression.
Speed test – Browser cache
Browser cache
The browser cache is set correctly for all elements.
Speed test – Images
File size of all images combined
0.00
Image optimisation
All images are optimized.
Links
We found a total of 14 different links.
Internal links: 14
Internal links: 14
External links:
| Link text (anchor) | Link strength |
|---|
Internal links:
Website security
IP
66.147.240.166
External hidden links
Good! No hidden external links found
Looking for eval()
Good! No eval(bas64_decode()) scripts are found
Checking for XSS vulnerability
No XSS vulnerability found
Email encryption
Good! We have not found any unencrypted email addresses.
Sites on same ip
Icons
Favicon
Good! The website uses favicon.
Typos
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